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Cancellation and Refund Policy

Thank you for choosing us. We understand that plans may change, and we strive to provide a transparent and fair cancellation and refund policy to our valued customers. Please read the following policy carefully.

Cancellation Policy:

  • Services: If you wish to cancel a service booked with us, please notify us at least 48 in advance. Cancellations made within this timeframe may be subject to a cancellation fee.

  • Products: For product orders, cancellations are only accepted before the order has been shipped. Once the order has been shipped, it cannot be canceled.

  • Events/Bookings: For events or bookings, please refer to the specific cancellation policy outlined at the time of booking.


Refund Policy:

  • Services: Refunds for canceled services will be processed according to the following conditions:

    • Cancellations made within 24 hours of the scheduled service may not be eligible for a refund.

    • Refunds requested before this timeframe will be subject to a deduction of any applicable cancellation fee. Refunds will be issued using the original payment method, and processing times may vary depending on your financial institution.

  • Products: Refunds for product orders will be issued under the following circumstances:

    • If the order has not yet been shipped, a full refund will be processed.

    • If the order has been shipped, you may return the product within 7 days of receipt for a refund, minus any shipping and handling fees.

    • Returned products must be in their original condition and packaging to be eligible for a refund.

  • Events/Bookings: Refund policies for events or bookings may vary depending on the nature of the event and the terms outlined at the time of booking. Please refer to the specific event or booking details for more information.

Contact Us:

If you have any questions or concerns regarding our cancellation and refund policy, please don't hesitate to contact us at

Changes to this Policy:

We reserve the right to update or modify this cancellation and refund policy at any time without prior notice. We encourage you to review this policy periodically for any changes.

ConnectedWorld Technology Solutions

Maistrosoft Solutions

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